How do I upload my class roster for personalized class roster products online?
Uploading your class roster is easy! During checkout, you have the option to type
out each name individually or you can simply copy your class roster from an existing
digital document, paste it in to the text box and click "Import Class Roster". The
names will then populate each individual text box above. Once you have confirmed that
all names appear as intended and that there is only one name per line, select
"Continue" to complete the checkout process.
How do I send my class roster for personalized class roster products for orders placed off-line?
If you are placing your order through a purchase order or mail order, please follow the guidelines below.
Send your class roster exactly as you wish the names to be printed. Each
individual name should appear on a separate line. Do not number the names or use
the "Last Name, First Name" format unless that is how you would like the products
printed. Please do not include extraneous information such as school name, grade,
teacher name, etc. It will be assumed that all information on the document is for
imprint purposes only. Hand-written lists will not be accepted. Please see specific
product details at checkout for imprint specifications.
Why do I have to register before I place an order?
- (Preferred) Email: FTOservice@atlaspen.com.
Acceptable formats include Word, Notepad, PDF or Excel
- Fax: 1-800-342-8889
- Atlas Pen & Pencil LLC
PO Box 189
Shelbyville, TN 37162
Registration will help you to get the most out of ForTeachersOnly.com. Once you've
registered, your billing and shipping address will be remembered on future visits.
Registration also allows you to look up your previous order, place re-orders and
track recently placed orders.
How does my shopping cart work?
When you see an item you want to buy, enter a quantity and click on the "add to
cart" button. This places the item in your shopping cart. After you've finished
shopping, select "Checkout" from the shopping cart page. First, we will ask you for
your name, billing address, and shipping address. Next, you're shown the total
amount of your order and shipping charges. If the information is correct, enter
your credit card information and click "Finalize Order". A page will appear that
confirms your order and gives you an order number that you can use if you need to
contact us. We will also confirm your order via e-mail within 24 hours.
Do I have to buy the items I place in my shopping cart?
No. You can remove an item from your cart at any time pressing the red trash can
button next to the item. You order is not final until you enter your credit card
number and press "Finalize Order".
How do I make a purchase online?
First you will need to register with ForTeachersOnly.com. Click Here
. You will need
a credit card to purchase items on ForTeachersOnly.com. You only need to input your
credit card information in the final step of the checkout procedure.
Is there a minimum order requirement?
Yes, the minimum order at ForTeachersOnly.com is $30.00. If you are receiving an
error during checkout, you may need to adjust the quantity of items in your cart.
If you are still having problems, Click Here
for Customer Service.
Is it safe to use my credit card online?
It's statistically safer to use your credit card over the Internet than in a typical
restaurant or department store. "For Teachers Only" servers use Secure Sockets Layer
(SSL), an encryption technology that works with Microsoft Internet Explorer, Safari,
Chrome, Firefox, Opera etc. so that only "For Teachers Only" can read a buyer's personal information.
How can I send my order in the mail?
Please Click Here
to print an order form. You will need Acrobat Reader to print
this file. Click Here to Download Acrobat Reader
Please send your order to:
Atlas Pen & Pencil LLC.
PO Box 189
Shelbyville, TN 37162
Can I place an order with a school purchase order?
Yes, please fax (toll-free) or mail a signed purchased order on school stationery.
Atlas Pen & Pencil LLC
PO Box 189
Shelbyville, TN 37162
What is Re-Ordering?
If you have made a purchase on ForTeachersOnly.com, your order will be stored in
your "Order History"
can quickly and easily reorder a previously placed order. If you would like to
reorder, Click Here
How will my order be shipped?
Orders will be shipped via UPS or USPS. Shipping method is determined based on the
products you’ve purchased, your address, and the size and weight of your order. You
will receive an email from us with tracking information once your order has left our warehouse.
How much does shipping cost?
Standard shipping is a flat rate of $7.95 for orders shipping to addresses within the U.S. mainland.
For Alaska, Hawaii, Puerto Rico, Virgin Islands and Guam shipping is a flat rate of $13.95.
Can my order be shipped overnight?
Orders cannot be expedited through the production process, but expedited shipping
is available for an additional cost (depending on your location):
UPS Overnight - $45.00
UPS 2-day Air - $30.00
UPS 3-day Select - $20.00
Do you ship outside of the United States?
We only ship to the 50 states and U.S. Territories.
I received my order but I am missing a product. Where is it?
Depending on the location of the production facility for the products that you
ordered, your order may arrive in multiple shipments. You will receive a separate
tracking email for each shipment once your order has departed one of our warehouses.
How long will it take my order to arrive?
For production turnaround, please allow 5-7 business days for personalized items
and 3-5 business days for stock (non-personalized) items.
UPS Ground shipping transit times vary based on your location in the U.S.
You will receive an email with tracking information once your order has departed our warehouse.
*Due to high order volume during the back-to-school and holiday months, please note that
production times may exceed standard turnaround. Please contact customer service for details.
I have a new student. How can I get an additional Personalized Pencil/Pen Pack without paying the $30 minimum?
If you have recently placed an order for Personalized Pencil Packs (item # 17) or Personalized Pen Packs (item # 9088),
single packs are available for a flat fee of $3.00 (shipping included). Please contact customer service and reference
your previous order number to place your new order.
Why is my invoice higher/lower than expected?
Due to the imprinting process on personalized items, your order may ship and bill up to 5% over or under the quantity ordered.