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Frequently Asked Questions

Uploading your class roster is easy! During checkout, you have the option to type out each name individually or you can simply copy your class roster from an existing digital document, paste it in to the text box and click "Import Class Roster". The names will then populate each individual text box above. Once you have confirmed that all names appear as intended and that there is only one name per line, select "Continue" to complete the checkout process.

If you are placing your order through a purchase order or mail order, please follow the guidelines below:

Send your class roster exactly as you wish the names to be printed. Each individual name should appear on a separate line. Do not number the names or use the "Last Name, First Name" format unless that is how you would like the products printed. Please do not include extraneous information such as school name, grade, teacher name, etc. It will be assumed that all information on the document is for imprint purposes only. Hand-written lists will not be accepted. Please see specific product details at checkout for imprint specifications.

  • (Preferred) Email: ftoservice@atlaspen.com. Acceptable formats include Word, Notepad, PDF or Excel
  • Fax: 1-800-342-8889
  • Mail:

    Atlas Pen & Pencil LLC

    PO Box 189

    Shelbyville, TN, 37162

Registration will help you to get the most out of ForTeachersOnly.com. Once you've registered, your billing and shipping address will be remembered on future visits. Registration also allows you to look up your previous order, place re-orders and track recently placed orders.

When you see an item you want to buy, enter a quantity and click on the "add to cart" button. This places the item in your shopping cart. After you've finished shopping, select "Checkout" from the shopping cart page. First, we will ask you for your name, billing address, and shipping address. Next, you're shown the total amount of your order and shipping charges. If the information is correct, enter your credit card information and click "Finalize Order". A page will appear that confirms your order and gives you an order number that you can use if you need to contact us. We will also confirm your order via e-mail within 24 hours.

No. You can remove an item from your cart at any time pressing the red trash can button next to the item. You order is not final until you enter your credit card number and press "Finalize Order".

First you will need to register with ForTeachersOnly. Click Here. You will only need to enter your credit card information into our 3rd party, PCI-DSS compliant, payment processor portal which will pop-up during your checkout process to complete your transaction. The 3rd party payment processor adheres to mandatory security standards set by the payment card industry, and is used to ensure the security and protection of your personal, business, and financial information. “For Teachers Only” does not receive, process, store, or transmit your credit card information via our website or back-end systems. We only receive confirmation from our 3rd party processor regarding the success or failure of your payment transaction.

Yes, the minimum order at ForTeachersOnly is $30.00. If you are receiving an error during checkout, you may need to adjust the quantity of items in your cart. If you are still having problems, Click Here for Customer Service.

Your transactions and related cardholder data are secured by strong (TLS) encryption between your computer and our 3rd-party payment processor, Adyen. To ensure the security and protection of your personal, business, and financial information, we use Adyen’s service within a page frame on our website to process your credit card transactions. Adyen is a Payment Card Industry Data Security Standards (PCI-DSS) compliant payment processor, adhering to mandatory security standards set by the payment card industry. “For Teachers Only” does not receive, process, store, or transmit your credit card information via our website or back-end systems. We only receive confirmation from Adyen regarding success or failure in processing your payment transaction.

Please Click Here to print an order form. You will need Acrobat Reader to print this file. Click Here to Download Acrobat Reader

Please send your order to: Atlas Pen & Pencil LLC. PO Box 189 Shelbyville, TN 37162. All Shipments are FOB San Diego.

Yes, please fax (toll-free) or mail a signed purchased order on school stationery.

Fax: 1-800-342-8889

Mailing address:

Atlas Pen & Pencil LLC.

PO Box 189

Shelbyville, TN 37162.

All Shipments are FOB San Diego.

If you have made a purchase on ForTeachersOnly, your order will be stored in your Order History so you can quickly and easily reorder a previously placed order. If you would like to reorder, Click Here.

Orders will be shipped via UPS or USPS. Shipping method is determined based on the products you’ve purchased, your address, and the size and weight of your order. You will receive an email from us with tracking information once your order has left our warehouse. All Shipments are FOB San Diego.

Standard Shipping is a flat rate of $7.95 for orders up to $50 shipping to addresses within the U.S. mainland. For orders over $50, the shipping charges will be added to cart during checkout.

For Alaska,, Hawaii, Puerto Rico, Virgin Islands, and Guam shipping is a flat rate of $15.95.

Orders cannot be expedited through the production process, but expedited shipping is available for an additional cost (depending on your location):

Order value
UPS Expedited Services
Overnight 2 Day 3 Day
$0 $50 $25.00 $20.00 $15.00
$50 $100 $30.00 $25.00 $20.00
$100 $150 $35.00 $30.00 $25.00
$150 $200 $40.00 $35.00 $30.00
$200 $250 $45.00 $40.00 $35.00
$250 $300 $50.00 $45.00 $40.00
$300 + Call for quote

We only ship to the 50 states and U.S. Territories.

Your order may arrive in multiple shipments to avoid expediting your product order. Sometimes products are back ordered or delayed due to different circumstances, and our goal is expedite the portion of your order that is readily avialable. You will receive a separate tracking email for each shipment once your order has departed our warehouse.

For production turnaround, please allow 5-7 business days for personalized items and 3-5 business days for stock (non-personalized) items.

UPS Ground shipping transit times vary based on your location in the U.S. You will receive an email with tracking information once your order has departed our warehouse.

*Due to high order volume during the back-to-school and holiday months, please note that production times may exceed standard turnaround. Please contact customer service for details.

If you have recently placed an order for Personalized Pencil Packs (item # 17) or Personalized Pen Packs (item # 9088), single packs are available for a flat fee of $3.00 and can be added to your existing open order during the first 48 hrs after submitting your initial order. If later than 48 hrs later, we are unable to change your existing order, and a new minimum order of $30 is required. Please contact customer service and reference your previous order number to place a new order for individual packs.

Due to the imprinting process on personalized items, your order may ship and bill up to 5% over or under the quantity ordered.

Customers must contact Customer Service within 60 days of product receipt to file a claim, request a return authorization, or request a credit. All returns requiring pickup will need a Return Authorization number issued by Customer Service to be valid. Defective items will be immediately replaced upon receipt of sample of item so proper corrective action and adjustments can be made. Missing product or short shipments reported to customer service will also be reviewed by our Shipping and Production dept, before replaced or credit issued. All adjustments must be made 60 days from ship date. For more information, please also see FAQs, “Why is my invoice higher/lower than expected?” and “I received my order but I am missing a product. Where is it?”